Terms & Conditions
WHO WE ARE
We are Artimus Ink Ltd. a company registered in England and Wales with company number 15118587. Our registered address is 389 Charminster Road, Bournemouth, United Kingdom, BH8 9QT.
HOW TO CONTACT US
You can contact us at artimusinked@gmail.com.
HOW WE MAY CONTACT YOU
If we have to contact you, we will do so by telephone, email, or (if necessary) by post, using the contact details you provided to us when placing your order.
HOW WE WILL ACCEPT YOUR ORDER
Our acceptance of your order will take place when we email you to accept it, at which point a contract will come into existence between you and us.
IF WE CAN NOT ACCEPT YOUR ORDER
If we are unable to accept your order, we will inform you by email. This might be because we have sold out of limited production run products, because we have identified an error in the price or description of the product, or because we have identified your order as attempting to use methods generated by a script, macro, bot, or through the use of other automated devices. Additionally, we reserve the right to decline any order at our discretion if it breaches these terms.
PRODUCTS MAY VARY SLIGHTLY FROM THEIR PICTURES
The images of the products on our website are for illustrative purposes only. Please note that colours on our website may vary slightly depending on how your monitor is calibrated and which operating system your computer or mobile device uses. We do our very best to make sure all our images are true to the actual product you are purchasing, but we can’t guarantee a perfect match every time due to almost limitless variations in home monitor setups and operating systems.
If a product does not conform to its description, you may be entitled to a refund, replacement, or repair, as per the Consumer Rights Act 2015.
DELIVERY COSTS
Delivery costs will be as displayed to you on our website prior to checkout. Delivery timeframes will be provided during the checkout process and may vary depending on your location.
WHEN YOU BECOME RESPONSIBLE FOR THE PRODUCT
The product will be your responsibility once delivered to the address you gave us.
WHEN YOU WILL OWN THE PRODUCT
Ownership of the product passes to you only once payment for the order is received in full.
FOR CUSTOMERS OUTSIDE OF THE UK
You will be responsible for any customs duties or taxes and any other customs requirements when importing products into a country outside of the EU. Any such customs duties or taxes may be significant, so please ensure you confirm the position before placing your order. We are not responsible for any such customs duties, taxes, or requirements, nor are we responsible for any parcels returned for unpaid customs duties or taxes or non-compliance, and we will not issue refunds under these circumstances.
We recommend that you check your country’s customs regulations prior to placing an order to avoid unexpected costs or delays.
HOW TO CANCEL AN ORDER
To cancel, you must inform us within 14 calendar days of the day on which you purchased the product online. You can contact us via email: artimusinked@gmail.com.
Once you notify us of your cancellation, we will provide instructions for returning the product if it has already shipped. Unless the product is faulty or not as described, you will be responsible for the cost of returning the product.