FAQs

What are the payment options?

We accept Visa, MasterCard, American Express, and PayPal for payment.

Can I return or get a refund if I order the wrong size?

All sales are final. Due to the limited edition nature of our products and the fixed number of pairs produced per collection, we are unable to offer refunds, returns, or exchanges for any orders, including incorrect sizing.

We strongly recommend checking our sizing information carefully before placing your order to ensure the best fit.

Do you ship worldwide?

We ship to the UK, Australia, United States, South Korea, Philippines and all English Channel Islands.

What is the average turnaround time?

Our products are made to order, so the turnaround time can range from 10 to 30 days depending on the distance between your location and our studio.

How will I know if my order has been shipped?

We will email you with your order details and tracking information upon purchase.

How should I clean my product?

Our custom products are handcrafted and should be treated with care. We recommend hand-washing them using a bristle brush, sponge, and leather cleaning products

Is the paint on the products durable?

Our secret formula of paint and varnishes is crack and water resistant, ensuring durability.